colour rummy

colour rummy App support

Contact
+91 9833714760

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your mobile number will then authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click on the "send OTP" option, waiting for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without problems. This should allow you to access the updated app smoothly.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings made through gaming, not from bonus amounts collected. This means you can withdraw the money you've won, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This step is a necessary part of the process. Having all this information saved will help facilitate your experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre.

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